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Exchange 2003 Backup for Granular Restore (Version 6.5.3)

23 January 2009 – 14:58

This document describes howto backup an exchange server for granular restore of Mailboxes, public folders etc…

Prerequisites:

1. Microsoft Services for NFS must be installed on exchange server.

Plug-in you Windows 2003 server CD to your Cd-Rom and open “Start -> Settings -> Control Panel -> Add or Remove Programs -> Add/Remove Windows Components

Choose “Other Network File and Print Services -> Details” then choose “Microsoft Services for NFS” and Click OK

Exchange Backup for Granular Restore

Exchange Backup for Granular Restore

Microsoft Services for NFS will be installed. After the installation is complete, ensure that Client for NFS is running and Server for NFS is stopped and disabled on every client.

2. On the client (Exchange server) NetBackup client service must not be working under Localsystem Account. This is not allowed for nbfsd activity.

Create a new account (nbuadmin in our example) on your domain controller and make this a member of the “Domain Admins” group.

Then open Services and right-click “NetBackup Client Service” and under “Log On” tab, choose “This Account” and enter account informations like “nbunbuadmin” note that username is entered under nbu domain…

3. Both Master server and the Exchange server must be updated to NetBackup 6.5.3 before proceeding.

4. Exchange backup for granular restore is only available on Disk storage groups (Not available on tapes or vtls), so a disk storage must be created if not already…

Policy Creation:

Open “Backup Policy Configuration Wizard“, enter policy name (ExchangeBackup in this example) and choose “MS-Exchange Server

Exchange Backup for Granular Restore

Exchange Backup for Granular Restore

On “Client List” page, enter your exchange servers Fully Qualified Hostname

Exchange Backup for Granular Restore

Exchange Backup for Granular Restore

On “Backup Selections Page, Click “Add” and click  “Remote Folder” and select “Microsoft Exchange Mailboxes:“, “Microsoft Exchange Public Folders:“, “Microsoft Information Store:

Exchange Backup for Granular Restore

Exchange Backup for Granular Restore

On “Backup Type” page deselect “Incremental Backup” as Granular restore for exchange is only available on Full Backups.

Exchange Backup for Granular Restore

Exchange Backup for Granular Restore

Select “Rotation” and “Start Window” according to your system and click “Finish“.

Right-click on your policy and “Policy Storage Unit/lifecycle policy” to your “Disk Storage Unit” (Disk1) and select “Enable Document Restore

Exchange Backup for Granular Restore

Exchange Backup for Granular Restore

Exchange Backup for Granular Restore

Exchange Backup for Granular Restore

Try a Manual Backup and see if it works…

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Comments:

  1. A little correction.

    According to the “NetBackup 6.5 for Microsoft Exchange Adminstrator’s Guide” document, “Domain Admins” group is enough to be added and “Enterprise Admins” groups is not needed for “NetBackup Client Service”

    So i removed “Enterprise Admins” from the following line:
    Create a new account (nbuadmin in our example) on your domain controller and make this a member of the “Domain Admins” and “Enterprise Admins” groups.

  2. some statement are wrong in your aticle:
    - It is not needed to install NFS.
    - We use one policy for the store and another one for the “brick level” (aka granular) backup. No need of puting them all in the same policy.
    - You can do incremental granular backup.

    We are using that since 5.1Mp6.
    What’s new with 5.5.3 is that you can get ride of that brick level backup (too long) an just do store backup, that will allow you to to granular restore (only if you backup on disk)

  3. 5.5.3 needs to be corrected as 6.5.3

    In addition you can split brick level backup of the mailboxes (less time consuming) doing that:
    NEW_STREAM NEW_STREAM
    Microsoft Exchange Mailboxes:\[a-c]* Microsoft Exchange Mailboxes:\[a-c]*
    NEW_STREAM NEW_STREAM
    Microsoft Exchange Mailboxes:\[d-j]* Microsoft Exchange Mailboxes:\[d-j]*
    NEW_STREAM NEW_STREAM
    Microsoft Exchange Mailboxes:\[k-o]* Microsoft Exchange Mailboxes:\[k-o]*
    NEW_STREAM NEW_STREAM
    Microsoft Exchange Mailboxes:\[p-z]* Microsoft Exchange Mailboxes:\[p-z]*

  4. Thanks for sharing :)

    According to the following document on Symantec, “Microsoft Services for NFS” is needed for exchange 2003 granular backup/restore : http://seer.entsupport.symantec.com/docs/316982.htm

    Probably your have been restoring granularly through “Recovery Storage Group” ? This way allows your to restore directly from “Backup Archive and Restore” interface. If you are able to restore directly from NetBackup interfaces, can you share this process with us?

    Also, according to the above document incremental backup is not supported when you try to backup individual mailboxes.

    Thanks.

  5. Reading your document i understand. It is stating how to do brick level restor from a database backup only (storage group containing bank in exchange word).

    That’s not what we do to do brick level.

    We backup storage groups, and with another policie (my 2nd response) we backup mailbox. This is a double backup, but you can do incremental brick level backup. Without extra needs of NFS; restoring via admin GUI. (no needs to use client GUI)

    Regards.

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