Archive for the ‘Troubleshooting’ Category

MS-SQL Backup Troubleshooting

If you’re having problems when trying to backup an MS-SQL database, as well as other things, you better give a try to the following: If sql server’s hostname is written as uppercase inside the SQL batch script, try the writing the client name in uppercase inside your sql policy. It worked for me.

Howto Troubleshoot “Cannot connect to DAG” and/or “client/server handshaking failed(26)”

You may find different reasons that caused this problem but, the frst thing to check should the Cluster configuration for the Database Availability Group (Not on exchange side, but the MS Cluster side), check for the resources and make sure all of them are configured and working properly.

directory doesn’t have 1024000 KB of space available

If you face with the following error when trying to run NBCC to check your catalog database although you have enough space,

Administration Console Not Refreshing Client Version

I guess it’s some kind of a bug on NetBackup 7.1. Just close your administration console and re-open, and try again, you should be able to see your client’s version update…

Why “requested media id is not assigned to this host in the EMM database” ?

When you wanted to expire a media you faced with the following error: (master_server)/var/adm>bpexpdate -d 0 -m LT1007 Media LT1007 is due to expire at 03/20/2011 19:48:19 Are you sure that the data on this media is not critical to your business, and you are sure you want to delete LT1007 y/n (n)? y requested [...]

Be Careful with SAN Client

Be careful when backing up an Oracle through “NetBackup SAN Client”, or you might have to investigate “what the hell happened to the system while backing up through 10 channels and at a speed of 250MBytes/sec?”.

A Handy Command for SAN Client Configuration

[root@mediaserver admincmd]# ./nbftconfig -help USAGE: nbftconfig [-addclient] [-deleteclient] [-changeclient] [-rescanclient] [-listclients] [-addserver] [-deleteserver] [-changeserver] [-listservers] [-listtargets] [-listactive] [-setconfig] [-getconfig] [-verbose] [-help]

NetBackup 7.0 Installation with a Hostname Other than Default One on Linux

There has been some issues when i tried to install a netbackup 7.0 using a hostname that is different than the default hostname of the server.

bprecover: ERR – Failed to execute command /usr/openv/netbackup/bin/bptm -restoretir -jobid 9 -cn 1 -b nbu_1262467865 -c nbu -priority 90000 on host nbu (29)

If you are having troubles while recovering your catalog database with the following error: bprecover: ERR – Failed to execute command /usr/openv/netbackup/bin/bptm -restoretir -jobid 9 -cn 1 -b nbu_1262467865 -c nbu -priority 90000 on host nbu (29)

vmoprcmd Command Usage

There are different parameters that you can use, but i wanted to share one of the most useful one here…

media manager found wrong tape in drive(93)

When you want to label your tapes, you faced with the following error: Reference: http://seer.entsupport.symantec.com/docs/265914.htm

incorrect media found in drive index 0

You wanted to change your Media ID Generation rules after adding your Tape Cartridges, and after re-inventorying your tapes, you started facing an error like the following:

ORA-27054: NFS file system where the file is created or resides is not mounted with correct options

If you see the following error when trying to restore your Oracle backups (through RMAN): ORA-27054: NFS file system where the file is created or resides is not mounted with correct options Additional information: 2

Having Missing Path Errors on Tape Drives (Windows)

If you started having problems after upgrading your tape drivers or tape drive firmwares like this: “Missing Path” or “Unused element address”

EXIT STATUS 116: VxSS authentication failed

bprestore failed with the following error after enabling VxSS authentication. http://seer.entsupport.symantec.com/docs/276755.htm

Client for NFS fails to start

After Installing “Microsoft Service for NFS” to your client,  you cant start “Client for NFS” service.

ORA-28001: the password has expired

If you are facing a problem in your RMAN backups: ORA-28001: the password has expired As stated, your rman user’s password has expired. You should either change the password, and of course change password in every RMAN script as well.

Server name not found in the NetBackup configuration

This is a tip list for the following error: server name not found in the NetBackup configuration 1. You were trying to expire a media from emm database:

Exchange database recovery may have failed

If you are having an error like the following when trying to restore your exchange databases: 05/31/2009 11:24:48 – Warning bpbrm (pid=14316) from client exchangeServer: WRN – Exchange database recovery may have failed. Please check the event log for further details. 05/31/2009 11:27:02 – end reading; read time: 0:03:36 05/31/2009 11:27:03 – Warning bpbrm (pid=14316) [...]

Install was interrupted before it could be completed

If you are having the following error, “Veritas NetBackup Master Server install was interrupted before it could be completed” when trying to update to 6.5.4:

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